1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and improve user experience.

Cookies may collect information such as:

• Device type
• Browser type
• IP address
• Pages visited
• Time spent on the website

2. How We Use Cookies

Emerald Health uses cookies to:

• Ensure the website functions correctly
• Improve website performance and usability
• Understand how visitors use our website
• Support security and fraud prevention

We do not use cookies to make clinical decisions or store sensitive medical information.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies (Always Active)

These cookies are essential for the website to function and cannot be switched off.

They are used for:

• Security
• Network management
• Accessibility
• Form submissions

Legal basis: Legitimate interest (no consent required)

3.2 Performance & Analytics Cookies (Consent Required)

These cookies help us understand how visitors use our website.

Examples:

• Page views
• User journeys
• Site performance

We may use tools such as:

• Google Analytics (or equivalent)

Legal basis: Consent

3.3 Functionality Cookies (Consent Required)

These cookies allow the website to remember choices you make, such as:

• Preferences
• Form inputs

3.4 Marketing Cookies (If Applicable)

If used, these cookies:

• Track browsing behaviour
• Help deliver relevant advertising

Note: Emerald Health does not promote prescription medication through advertising.

4. Managing Your Cookie Preferences

When you first visit our website, you will be asked to:

• Accept all cookies
• Reject non-essential cookies
• Manage your preferences

You can change your preferences at any time via:

Cookie Settings

You can also control cookies through your browser settings.

5. Third-Party Cookies

Some cookies may be set by third-party services we use, such as:

• Analytics providers
• Payment processors
• Embedded content (e.g. videos)

These providers have their own privacy and cookie policies.

6. How Long Cookies Are Stored

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – stored for a defined period

Retention periods vary depending on the cookie type.

7. Changes to This Policy

We may update this Cookie Policy from time to time.

Any updates will be published on this page with a revised effective date.

8. Contact Us

If you have any questions about this Cookie Policy:

Emerald Health

Email: support@emeraldhealthclinic.co.uk